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Why Amazon may want a big city for HQ2

Why Amazon may want a big city for HQ2

SAN FRANCISCO (CNN Business) - Amazon's search for the perfect home for its next headquarters could be leaning towards larger cities. Executives have visited some of the bigger names on the list of ... Continue Reading
Twitter shuts down bots pushing pro-Saudi message

Twitter shuts down bots pushing pro-Saudi message

(CNN) - Twitter has suspended a network of accounts that appeared to be pushing pro-Saudi messages about the Jamal Khashoggi scandal, a person familiar with the situation told CNN Friday.

The accounts were behaving like typical spam accounts, the person said, adding that Twitter had been aware of them for some time. Twitter said it has no evidence the accounts were pro-Saudi or Saudi government-backed.

The move came after internet analysts such as Josh Russell, a systems analyst and programmer at Indiana University and a part-time Russian troll hunter, identified a surge in suspected botnet activity promoting pro-Saudi lines around the Khashoggi case, as first reported by NBC News.

Khashoggi's disappearance and apparent killing has created a diplomatic rift between Riyadh and the West. Turkish officials believe Khashoggi was killed inside the Saudi consulate in Istanbul, and that suspicion arose within hours of his entering the consulate, CNN has learned.

Arabic hashtags praising the kingdom's crown prince, Mohammed bin Salman, and calling on users to "unfollow enemies of the nation" were among the top trends globally in the past few days, presumably boosted by bots as well as real users.

Researchers detected bots that were sharing the same content, in the same order, using the same hashtags, suggesting a network-wide automated or semi-automated effort.

Marc Owen Jones, a lecturer in the history of the Gulf Arabian Peninsula at Exeter University, UK and researcher on bots and cybersecurity in the Gulf countries, told CNN one of the tactics these accounts used was to "start patriotic or banal hashtags that replace potentially critical hashtags."

Those include, according to Jones, hashtags such as one that roughly translates as "message of love for Mohammed bin Salman".

"Hashtags about Kashoggi did not last long at all. Many of these trends are boosted by verified and highly followed accounts, but also supported by bots," he said.

Another analyst, Ben Nimmo of the Atlantic Council, tweeted that an Arabic-language hashtag translating to "unfollow enemies of the nation" was used more than 100,000 times on October 16 and October 17.

According to Nimmo, 96.3% of the uses of that hashtag were retweets, suggesting a coordinated effort from either a retweet farm or bots, he said.

Nimmo believes many of those accounts were dormant for years.

"They were created by genuine users in the early days, then abandoned, hacked, and sold on the dark web," he told CNN. "There's a big market for aged accounts."

However, it's really hard to work out who is running botnets, Nimmo said. "The bot action is clearly pro-regime, but some of the bots look commercial, rented for the occasion."

"They're amplifying real people, often verified users, and there's a degree of genuine grassroots support for the hashtags; impossible to tell how much at this stage, but it's not all bots," he concluded.

Jones says propaganda troll accounts are becoming more common.

"Although Twitter claimed they suspended some botnets this is relatively trivial, the bots suspended were crude and likely to have been identified as part of Twitter's routine spambot roundup," he said.

"I've identified similar networks for years and Twitter rarely make a fanfare of getting them removed. Indeed, there are existing botnets spreading pro-regime propaganda that have existed since 2012 and that are still going strong."

Google should buy Twitter and Square. But it won't

Google should buy Twitter and Square. But it won't

NEW YORK (CNN Business) - Could Twitter and Square CEO Jack Dorsey one day find himself working for Google? A prominent hedge fund manager hopes so.Doug Kass, who runs Seabreeze Partners Management ... Continue Reading
A new, cheaper Tesla Model 3 is on its way

A new, cheaper Tesla Model 3 is on its way

NEW YORK (CNN Business) - Tesla is now offering a slightly cheaper version of its lowest priced car, the Model 3.CEO Elon Musk announced the new version in a tweet early Friday, calling it a "lower ... Continue Reading
Facebook enlists Nick Clegg as head of global affairs

Facebook enlists Nick Clegg as head of global affairs

(CNN Business) - Former UK Deputy Prime Minister Nick Clegg is leaving the world of politics to take a senior job at Facebook. In a surprise move, the 51-year-old is due to start at the social med ... Continue Reading
Saudi crisis means Masa Son's first mega tech fund could be his last

Saudi crisis means Masa Son's first mega tech fund could be his last

HONG KONG (CNN Business) - Masayoshi Son shook up the tech industry with his mega fund and $45 billion of Saudi cash. He may struggle to do it again.The SoftBank CEO launched the $93 billion Vision ... Continue Reading
China's ByteDance is taking the social media world by storm

China's ByteDance is taking the social media world by storm

HONG KONG (CNN Business) - Chinese social media apps have struggled to win over users beyond their home turf. TikTok is changing that. In the space of just two years, the app has amassed more than ... Continue Reading
Big tech's budding relationship with Saudi Arabia in doubt after Khashoggi

Big tech's budding relationship with Saudi Arabia in doubt after Khashoggi

(CNN Business) - This spring, the crown prince of Saudi Arabia met the royalty of Silicon Valley: Tim Cook, Jeff Bezos and Sundar Pichai.As part of a broader tour of the United States in March and ... Continue Reading
Apple to host mystery product event on October 30

Apple to host mystery product event on October 30

SAN FRANCISCO (CNN Business) - Trick or treat ... or iPad?Apple is hosting an event on Tuesday October 30 where it is expected to announce more product updates, including new iPads.But instead o ... Continue Reading
Saudi prince is investing millions more in Uber's Middle East rival

Saudi prince is investing millions more in Uber's Middle East rival

DUBAI (CNN Business) - Uber's rival in the Middle East just got a big financial boost. Careem, the ride-hailing app based in Dubai, received $200 million in a funding round led by Saudi Prince Alwa ... Continue Reading
Bracing for the midterms, Facebook builds a 'war room'

Bracing for the midterms, Facebook builds a 'war room'

NEW YORK (CNN Business) - Facebook has set up a "war room" at its California headquarters as part of its plans to avoid a repeat of the 2016 election, when misinformation was rampant on the platform. ... Continue Reading
Public funds back plan to replace Mark Zuckerberg as Facebook chairman

Public funds back plan to replace Mark Zuckerberg as Facebook chairman

SAN FRANCISCO (CNN Business) - Following a long string of scandals and controversies, some Facebook investors believe the company would be better off without Mark Zuckerberg as its chairman. On Wed ... Continue Reading
Tech execs want Senator Graham to apologize over Iranian remark

Tech execs want Senator Graham to apologize over Iranian remark

NEW YORK (CNN) - Senator Lindsey Graham's comments about Iranian lineage did not go over well with a group of powerful tech execs.On Tuesday, Graham joked during an interview on "Fox & Friends" tha ... Continue Reading
Netflix has plenty of room left to grow

Netflix has plenty of room left to grow

NEW YORK (CNN Business) - Netflix investors are celebrating the company's latest subscriber boom.It's not just because Netflix now has a whopping 137 million members. Wall Street is happy because m ... Continue Reading
Tesla was fined $20 million for Elon Musk's tweets. Musk's got it covered

Tesla was fined $20 million for Elon Musk's tweets. Musk's got it covered

NEW YORK (CNN Business) - Elon Musk will buy another $20 million of Tesla stock with his own money, covering the cost of the fine the company has to pay for his tweets.Musk and Tesla each agreed la ... Continue Reading
Paul Allen's battle with Bill Gates defined his legacy

Paul Allen's battle with Bill Gates defined his legacy

SAN FRANCISCO (CNN Business) - For the last 35 years of his life, Paul Allen lived large and unapologetically.He bought sports teams, airplanes, an island, and one of the world's largest mega-yacht ... Continue Reading
Exclusive: Women's March target of elaborate Facebook scam run from Bangladesh

Exclusive: Women's March target of elaborate Facebook scam run from Bangladesh

NEW YORK (CNN) - Ruby Sinreich knew "something didn't smell right" as soon as she responded to a Facebook invite this summer for the 2019 Women's March in Raleigh, North Carolina.A web developer an ... Continue Reading
Silicon Valley is working with China to ease fears about AI

Silicon Valley is working with China to ease fears about AI

HONG KONG (CNN Business) - Baidu has become the first Chinese company to join a US-led alliance on artificial intelligence that includes Silicon Valley's biggest names.The Partnership on AI was est ... Continue Reading
Growing up with Alexa: A child's relationship with Amazon's voice assistant

Growing up with Alexa: A child's relationship with Amazon's voice assistant

NEW YORK (CNN Business) - The first four words my toddler understood were "mom," "dad," "cat" and "Alexa."

Cameron first recognized the name of Amazon's voice assistant while sitting, covered in spaghetti sauce, in his high chair. I'd no sooner said "Alexa" than he whipped his head around to look at the Echo speaker tucked behind the potted golden pothos on the bookcase. He'd heard me say "Alexa" plenty of times before (I often wondered if he thought it was the plant responding), but this time he knew the Echo would light up and say something.

To Cameron, now 20 months old, Alexa isn't just a virtual assistant --- she's the house DJ, the reminder to take the lasagna out of the oven and the one who dims the lights when we're too tired to get off the couch. When Alexa responds a beat or so later, he smiles.

Cameron's relationship with Alexa is increasingly common, experts say, and having the word in a toddler's early language skillset isn't as surprising as you'd think.

"Any word you say a lot becomes an early word for little kids," said Kathy Hirsh-Pasek, president of the International Society for Infant Studies. "You probably say, 'Alexa' often because you start a sentence with it to play a song. Anything that generates a response is a likely candidate for an early word --- no matter what it is."

It's one of the main reasons why "mama" is such a good word for kids to learn early on. After all, if a child says it, someone may come and and give them a bottle. "It's a pretty good deal," said Hirsh-Pasek, also a professor of psychology at Temple University.

This is the first generation to grow up with ubiquitous AI -- a world in which almost any question answered, item purchased or whim fulfilled is possible with a command of "Alexa" or "OK, Google" or "Hey Siri." It raises profound questions about how children interact with technology, with other people, and how it might shape their interactions and development.

According to market research firm ABI, smart home devices such as Google Home and Amazon Echo will be in more than 50 million homes worldwide by the end of this year. Voice control platforms, such as Google Assistant, Apple Siri and others built into smart phones, have even greater penetration. The adoption of both is only expected to grow.

"Just as all new, successful technologies are taken for granted by each generation that has never lived without them, the technologies' existence will be part of the fabric and foundation for that generation," said Jonathan Collins, a research director at ABI. "They will either develop and refine or reject the technologies they inherit."

But a baby's interest in Alexa is linked to natural curiosity. Hirsh-Pasek likens the overall concept to a classic childhood toy, the Jack in the Box. After you initiate interaction, there's excitement, which acts as a reinforcer. Rachel Severson, a University of Montana child psychologist who has published studies on kids' interactions with AI and intelligent technology, says children think about personified technologies as something in between animate and inanimate.

"There are numerous anecdotes that young children think there's a little person inside the device or there's a person on the other end of the exchange, like a telephone," Severson said. "These illustrate that children are actively trying to figure out how to conceptualize these devices --- are they alive or not alive? Is it a real person in there?"

The issue has not yet been exhaustively studied, but some research indicates children understand a device like Echo or Google Home is a piece of technology, but they also see these gadgets in psychological terms --- as having emotions, as being capable of thought and friendship, and deserving of moral treatment, Severson added. She believes this sentiment will grow more pronounced as artificial intelligence grows increasingly complex and "real."

Amazon offers a ton of kid-friendly content for Echo devices, including podcasts that play bedtime stories and even audio-based games, like Disney's Cars Adventure app, which lets kids give Lightning McQueen turn-by-turn directions in a race. Earlier this year, Amazon launched a colorful Echo Dot specifically for young users.

Some parents consider the Echo an alternative to screen time amid warnings too much screen time can impact a child's weight, sleep patterns and brain development. There's some debate over whether that's true.

"I recognize parental concern about reducing screen time in accord with recommended age-appropriate limits, and many parents view home AI devices as one way to engage kids without the use of screens," Severson said. "However, I don't think there's a consensus yet on the impact on children --- positive or negative."

Severson sees upsides and downsides to smart speakers. They give children a measure of autonomy in choosing music or stories, for example, but excessive interaction with them could limit the quantity and quality of human social interactions. At this point, she said, there isn't enough research to offer parents guidelines when it comes to kids and Alexa.

"These devices are too new and have been adopted so readily that we're doing a sort of natural experiment," she said. "I wouldn't be surprised if we see more child-specific design and programs on these devices largely because children were not likely the end-users developers were originally imagining. ... I think it makes sense to ask the question of what purpose is being served and does it seem like something that adds value to your life and your children's lives."

Temple University's Hirsh-Pasek warns systems like Alexa aren't sophisticated enough to understand a child and should never be used to replace human interaction.

"The biggest thing we have to remember with little people is we can't let anything come in between the human conversation," she said. "If you look at parents reading real books to kids, they break when they turn the pages and go off on side stories about how they once saw a monkey at the zoo. Research shows back and forth conversations with them is the best way they can learn."

Alexis Hiniker, an assistant professor of human computer interaction at the University of Washington, agrees. She argues our interactions with these devices aren't really conversations at all, even though Amazon Echo and other smart speakers are billed as "conversational agents."

"Even adults' interactions with smart speakers are superficial, thin and lack most of the hallmarks of person-to-person conversation," Hiniker said. "Typically, developing children pick up language rapidly in the first few years of life. But this doesn't just happen because children are good at learning this skill; it also happens because adults are very good at teaching it."

And unlike adults, smart speakers aren't currently capable of conforming to a child's speech ability in real time.

"Alexa isn't going to be able to teach a child to speak, just like children can't learn to speak from TV," Hiniker said. "Even though smart speakers --- unlike TV --- are interactive, they are nowhere near the sophistication of a human, or more specifically, the sophistication of an adult who can instinctively coach a child in picking up her first language."

Research shows babies get to know the voices of the people around them most even before they're born. So does that mean Alexa has been in Cameron's life far longer than when he spotted her hiding behind the plant?

"I wouldn't go that far," Hirsh-Pasek said. "What babies hear in the womb is like listening to language under a swimming pool. It's not going to blow you away with clarity, but they'll notice a cadence."

Alexa may not be the richest relationship in a child's life but it's a presence that'll likely be long lasting.

YouTube back online after brief outage

YouTube back online after brief outage

(CNN) - A collective "What the heck?" swept the World Wide Web Tuesday night as users of video giant YouTube couldn't get content to play for about an hour."Thanks for your reports about YouTube, ... Continue Reading

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